What are the Portal Password Requirements?

When creating a new password, please follow the requirements below.

A new password must include:

  • At least 10 characters
  • At least 3 of these different character types: 
    • Lower-case letters
    • Upper-case letters
    • Numbers
    • Special characters

Example of a password to use (do not use this one): Pathogen!p0wer

A new password cannot:

  • Match one of your last 5 passwords
  • Match any of the 10,000 most commonly used passwords in our database
  • Include your name, birthday, or any other personal information associated with your account

Example of a password that is not valid: password1